PURPLE BAPE HOODIE

Shipping Information

Fast, trackable delivery on authentic BAPE pieces. Below is everything you need to know about processing, carriers, timelines, and costs.

On this page: Processing Times US Shipping International Tracking Address & Changes PO Boxes & APO Duties/Taxes Delivery Issues Preorders & Split Holidays Returns & Fees Shipping FAQ

Heads up: Delivery estimates below exclude order processing time. Business days are Mon–Fri, excluding US federal holidays.

Order Processing Times

  • Standard processing: 1–2 business days.
  • Expedited orders placed by 12:00 PM PST ship same business day whenever possible.
  • High-volume drops and sale events may add 1–2 days.
  • Orders flagged by our fraud screening may require ID verification before shipment.

US Shipping Options

Standard

3–6 business days

$7.95 or Free over $150

Carrier: USPS or UPS, fully trackable.

Expedited

2–3 business days

$19.00

Orders by 12 PM PST ship same day when possible.

Next‑Day

1 business day

From $35.00

Signature may be required on high‑value orders.

Carrier selection is automatic based on destination, weight, and service availability. Transit times are estimates provided by carriers.

International Shipping

Service & Transit

  • Tracked delivery via DHL Express, UPS Worldwide, or USPS Priority International.
  • Typical transit: 4–10 business days for major markets; some regions 10–21.
  • Remote area surcharges may apply per carrier rules.

Rates & Duties

  • Flat rate: $24.95 on most orders; Free over $300 (after discounts, before taxes).
  • Duties, taxes, and import fees are the recipient’s responsibility unless stated at checkout.
  • Customs processing can extend delivery timelines.

We cannot declare a lower value or mark shipments as gifts.

Tracking & Notifications

  • Tracking is emailed when a label is created and updates within 24 hours of carrier scan.
  • Add [email protected] to your contacts to avoid missing updates.
  • Allow up to 48 hours for the first scan during peak periods.

Address Changes & Order Edits

  • Contact us immediately with your order number to request an address change before shipment.
  • We can’t reroute packages once in transit. Refused or undeliverable shipments may incur return shipping fees.
  • For security, we may only ship to the address entered at checkout on high‑value orders.

PO Boxes, APO/FPO & Freight Forwarders

  • PO Boxes: ship via USPS services only. Expedited/Next‑Day to PO Boxes is unavailable.
  • APO/FPO/DPO: supported via USPS; transit times vary by military mail routing.
  • Freight forwarders: delivery to the forwarder constitutes delivery; damage/loss after that point is not covered.

Duties, Taxes & Customs

  • International customers are responsible for all import fees unless prepaid options are shown at checkout.
  • Customs may hold shipments and request ID or payment; these steps are outside our control.
  • If a shipment is returned due to unpaid duties or refusal, original shipping and return costs may be withheld from refunds.

Delivery Issues: Lost, Stolen, or Damaged

Marked Delivered, Not Received

  • Check with neighbors and building management; wait 24–48 hours for a follow‑up scan.
  • Contact the carrier with your tracking number. We’re happy to assist with a trace.
  • File a theft report if necessary; claims may require documentation.

In‑Transit Lost

  • If no movement for 7+ business days (US) or 10+ (intl), reach out to our team.
  • We open a carrier investigation and resolve with a replacement or refund per outcome.

Damaged on Arrival

  • Photograph outer packaging, inner packaging, and item within 48 hours.
  • Contact us with your order number and photos to start a claim.

Signature may be required for orders over $400. We insure shipments up to the order value where available.

Preorders, Backorders & Split Shipments

  • Estimated ship windows are shown on product pages and in your confirmation.
  • Orders containing in‑stock and preorder items may ship separately at our discretion.
  • We’ll email updates if timelines change due to supplier or carrier constraints.

Holiday & Peak Season

  • During peak periods, allow 1–2 extra processing days.
  • Carrier cutoff times for guaranteed delivery will be posted on this page each season.

Returns, Exchanges & Shipping Fees

  • Original shipping fees are non‑refundable unless we made an error.
  • Return shipping may be deducted from refunds if a prepaid label is used.
  • See our full Refund & Returns Policy for eligibility and timelines.

Shipping FAQ

Still need help? Email [email protected] and we’ll get back within business hours.